magarchivio has a 14-day return policy: you have 14 days from when your order is delivered to ship it back to our studio for a refund or exchange.
Any claim regarding the delivery of the product(s) must be submitted within 14 days following receipt of the product(s).
The refund will never include the return shipping costs.
Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of product(s) are borne by the sender.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right. Please notify us about the damage by sending us pictures; this must happen prior to 24hr receiving the items.
You have the right to open the package and check the contents, but the product must return unused. All original packaging and price labels must be returned with the product without having been altered.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Please, note that shipping costs can not be refunded, and you are responsible for the costs of returning the goods.
For more information about our shipping services or payment methods, please contact our Customer Service at email@example.com